Contact Us
Get in Touch
We are based in Amed, Bali, and happy to hear from you — whether you are a chef seeking wholesale partnerships, a traveller interested in salt tours, or a home cook with questions about our products.
In short
We are part of the Juara Holding Group, a collective of premium brands committed to authentic, transparent, and direct relationships with our customers and partners.
- /01 We aim to respond within 24 hours, during business hours, Bali time (UTC+8).
- /02 WhatsApp is fastest for urgent enquiries, especially wholesale and tour bookings.
- /03 Email is ideal for detailed enquiries that require research or consideration.
- /04 Our office overlooks the salt fields — the same fields that have produced premium salt for over 150 years.
How To Reach Us
Three Ways To Reach The Desk
For fastest response, especially for wholesale enquiries or tour bookings, use WhatsApp. Messages outside business hours will be answered the next business day.
Instant messaging and file sharing. Read receipts so you know we received your message. Voice messages if you prefer. Faster response than email for time-sensitive enquiries.
Email — All Enquiries
All email enquiries receive responses within 24 business hours. Best for detailed questions, documentation requests, and anything that needs a written record.
Wholesale Enquiries
If you are a restaurant, retailer, distributor, or chef seeking wholesale partnerships, we are interested in discussing bulk salt supply, private-label and white-label products, custom packaging and branding, distribution partnerships, and long-term supply agreements.
Salt-Making Tour Enquiries
Ready to experience Amed's salt fields firsthand? Please specify your preferred tour format (half-day, full-day, cooking class combo, corporate), desired dates and group size, and any accessibility or dietary needs.
Send Us A Message
Fill this in and we will open WhatsApp with your message ready to send. We aim to respond within 24 hours (business hours, Bali time UTC+8).
Office Hours
- Monday–Friday
- 9am–5pm
- Saturday
- 9am–1pm
- Sunday & Balinese Holidays
- Closed
All times are Bali Time (UTC+8). Saturday has limited hours and email response may be delayed. Note on holiday closures: Bali observes both national and Hindu religious holidays. During these periods, we may have limited availability.
FAQ
FAQ: Contacting Bali Fleur de Sel
What is the best way to reach you if I need a quick response?
What time zone are you in, and when is the best time to contact you?
Do you accept calls, or only messages?
I am interested in visiting Amed — can I just show up, or do I need to book in advance?
Can I visit your office without booking a tour?
How can I provide feedback about my order or experience?
Do you hire employees or accept internship applications?
Can I interview you or feature your salt in media or a documentary?
We Are Listening
Tell Us What You Need
Physical visits: while we warmly welcome visitors, we recommend contacting us in advance to ensure someone is available. Amed is a working village, not a tourist destination, and visits are arranged through our salt-making tour programme.